Password Reset Instructions
For your security, we cannot access your password to the old platform. The new platform will ask you to create a new one that meets our security requirements.
Follow these simple steps:
- Enter your Username, the same one you have always used
- Click "Next"
- Don't enter your old platform password, instead select "Forgot password?"
- On the next screen, select "Send me an email"
- This should be the email address you used with the old platform
- Go to your email and get the verification code
- Enter the code and click "Verify"
- Enter your new password using the security guidelines
- If acceptable, re-enter the password and click "Reset Password"
Tip: Keep this page open in one browser tab while you complete the password reset in another tab.