We’re Here to Help
Lifetime support included with every GTS Fleet subscription. Our team is available to assist with setup, troubleshooting, training, and anything else you need.
Get to Know the GTS Fleet Platform
Short video walkthroughs covering the core features of the GTS Fleet platform. Click any thumbnail to play.
Main Dashboard
Tour the GTS Fleet main dashboard and learn how to navigate the platform's core controls.
Locations
Set up locations, geofences, and place-based reporting for your fleet.
Historical Data
Review past trips, routes, and vehicle history with playback and filtering.
Events Visualization
Visualize driver and vehicle events on the map and timeline for fast review.
Reports
Generate, customize, and schedule fleet reports across vehicles and drivers.
Global Settings
Configure platform-wide preferences, users, roles, and permissions.
24/7 Email Support
Send us an email any time, day or night. Our support team monitors incoming requests around the clock.
2-Hour Response Time
Monday through Friday, 8:00 AM – 6:00 PM EST. We respond to support requests within two hours during business hours.
Lifetime Support
Customer support is included for the life of your subscription. No support tiers, no premium charges, no expiration.
Lifetime Hardware Warranty
Every GTS Fleet tracking device is covered by a lifetime warranty for as long as your subscription is active.
Get in Touch with Our Team
Reach us by phone or email. Our support team is ready to help with any questions about your fleet tracking platform, devices, or services.
Email Support
Department Email Contacts
Reach the right team directly by using the department-specific email addresses below.
Sales
[email protected]Support
[email protected]Billing
[email protected]Employment
[email protected]General Inquiries
[email protected]Company Mailing Address
Global Telematic Solutions, LLC1200 N Main Street #269
Meridian, ID 83680
Ready to Get Started?
Schedule a live demo, contact our sales team, or explore our training resources.